Appliance insurance FAQs

We believe that appliance insurance should be simple, which is why we cut the jargon and leave you with nothing but low price policies that offer peace of mind and help in case of a fault. Check out our FAQs to find out more, or feel free to get in touch with our team of experts.

Why is home appliance cover important?
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Domestic appliances can be unreliable, and repair prices can become expensive, leaving you unexpectedly out of pocket. BIG Warranties' home appliance cover alleviates any worry and restores peace of mind that a standard breakdown won’t break the bank.

Do you offer a discount for insuring more than one appliance?
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Yes, we're pleased to offer our customers a multi-appliance discount. When you insure 4 appliances annually, we will discount 20% off your policy price – keep your whole kitchen covered and save.

Do you offer appliance insurance for landlords as well as homeowners?
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Yes, we're pleased to offer appliance policies that cover a range of requirements. At BIG Warranties we believe our landlord appliance policy is the key to peace of mind for both landlords and their tenants. Ensure that the appliances in your rental property are covered against breakdown, mechanical and accidental damage.

What is covered?
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We will cover your appliance against accidental damage and breakdowns including electrical and mechanical faults.

What's the difference between an extended warranty and a BIG Warranties insurance policy?
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Most extended warranty insurance covers you for electrical faults when your original manufacturer's policy ends. However, should you damage your appliance accidentally and damage the screen or components inside, you may not be covered by other companies. A BIG Warranties policy will cover you against accidents and electrical or mechanical faults saving you hundreds of pounds of repair costs.

Why do I need appliance cover?
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It can be extremely expensive to repair your appliances, and on many occasions, faults may not even be possible to resolve. Sometimes people decide to buy a new appliance costing them hundreds of pounds. By deciding to purchase a policy from us you can relax knowing that you will receive a first class service, no surprise bills and full technical support all year round (excluding weekends, Christmas day and New Year's day).

What's my cover limit if I claim?
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Our policy is straightforward; we cover you for up to £500.00. This will cover the majority of appliances in the marketplace. If your appliance costs more than £500 to repair we may move to replacements, or offer you a cash settlement.

Are there any other charges should I make a claim?
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You will not have to pay any other costs if you claim after 30 days of the policy start date. If you claim within 30 days you will be charged a £175 excess fee.

What if I find insurance elsewhere thats cheaper?
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We believe that BIG Warranties currently offer the cheapest quality appliance warranty product. However, if you find a similar warranty product cheaper, let us know and we'll do our best to match the price!

How can i get myself covered?
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Simply complete the form online and we will get you a quote as soon as possible.

How do I make a claim?
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To make this process as smooth as possible please select 'raise a claim' at the top of the screen and fill in our online claims form.

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We provide a great range of home appliance insurance policies and warranties for landlords and homeowners across the UK, covering ovens, fridges, washing machines, freezers, dishwashers and more. Plus affordable landlord and homeowner home emergency insurance covering boilers, plumbing and drainage and even more.
© {YEAR} BIG Warranties Ltd (Company No. 07002567) is authorised and regulated by the Financial Conduct Authority under FRN No.798998. BIG Warranties Trading Address: Enterprise House, 21 Oxford Road, Bournemouth, BH8 8EY